Low-Income Home Energy Assistance Program (LIHEAP)
Frequently Asked LIHEAP Questions

What is LIHEAP?
The Low-Income Home Energy Assistance Program has been in existence since 1981 and helps income-eligible Pennsylvanians meet their winter home heating needs.  LIHEAP is not a public assistance program, although it is administered by the Pennsylvania Department of Welfare.  UGI Penn Natural Gas is again conducting an extensive promotion of LIHEAP.  Each year, UGI-PNG extends its business hours and has representatives available at off-site locations to explain the program and assist in the application process.

How does LIHEAP aid low-income families and individuals?
There are two types of financial help available through LIHEAP.  Cash grants are paid directly to UGI Penn Natural Gas to help a household pay its monthly heating bill.  Crisis grants are awarded when a household is in danger of being without heat.

Who is eligible for assistance through LIHEAP?
The Pennsylvania income limit has been raised to 150% of the federal poverty level for individuals and families.  That means that a family of four with an income of up to $30,000 a year could receive help paying their heating bills.  Click here for a complete listing of LIHEAP income guidelines.

Why is LIHEAP necessary in addition to the help UGI Penn Natural Gas provides to low-income households?
Many programs exist through UGI Penn Natural Gas and other agencies that help low-income Pennsylvanians with heating expenses and bill management; however, no one program can do it alone.  The more resources a customer has, the better their chances are of receiving the help they need.

Can I receive both a cash grant and a crisis grant?
Yes.  Depending on your income-eligibility and the crisis you are facing, you may receive a cash grant and one or more crisis grants.

Income Guidelines ~ County Assistance Offices ~ LIHEAP Home